However much you may look forward to your holiday, something unexpected can always crop up at the last minute. In the case of cancellations the official Hotel Industry General Conditions of Booking apply in all cases.
- Bookings may be cancelled free of charge up to 3 months prior to the planned arrival date.
- For cancellations made between 3 months and 1 month prior to the planned arrival date, 40% of the holiday price is charged.
- Cancellations made between 1 month and 1 week prior to the planned arrival date incur a penalty amounting to 70% of the holiday price.
- If a holiday is cancelled less than a week prior to the planned arrival date, a charge of 90% of the holiday price is charged. In the case of a holiday being curtailed prematurely, 100% of the price of the remainder of the holiday is forfeited.
In order to avoid unnecessary expense and frustration in the case of you being forced to cancel your holiday, we would strongly recommend that you take out a holiday cancellation insurance policy. Further details are available here: hotel.europaeische.at